Return Policy and Product Guarantee

We want you to be totally satisfied with your purchase from Planet TechEd which is why we offer 30-Day Return Policy.


All of our products provide try-before-you-buy downloads and support. However, if you have made a purchase and require technical support, simply contact us within 10 days of your purchase with a support ticket. If we cannot resolve your issue, we will gladly give you instructions on how to proceed with a return. Refunds will not be issued based on buyer’s lack of research prior to purchase. Our 30 day Return Policy is subject to restocking and shipping fees that apply.

Try Before You Buy


Software purchased online through our website is considered opened at the time of purchase.
There are evaluation versions of our software available via download to anyone interested. This allows all prospective buyers to evaluate the product at their leisure to ensure that the software meets their needs before purchasing.
Software that has been purchased online is provided with free e-mail support via our support portal and may only be replaced with identical software / media within 30 days of purchase.

Due to the nature of the products/services offered at the Planet TechEd website, it is not viable to offer refunds on any online product purchase. This is directly caused by the fact that products and services purchased on this site are generally rendered immediately and cannot be returned or undone.
Unlike physical goods, electronically distributed software and software licenses can be duplicated. Once a license has been issued, it is unfortunately not possible for us to recall all copies. Therefore, Planet TechEd does not accept product returns, refunds or exchanges.
Since you have the ability to fully test our software prior to purchase, we do not offer refunds or exchanges for online orders.

About Planet TechEd Inc.

Planet TechEd was founded by a band of IT experts that realize that technology is a guiding force of education. We believe that institutions should embrace the best technologies available for the betterment of their schools and most importantly their students. Is the official distributor of Mythware Classroom Management Software.
Planet TechEd source the best of the breed technologies that can also be procured at the best value for educational institutions throughout North America.