Incompatibility on tablets 2.4 GHZ and 5 GHz

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We have a dual band wireless router and 2 types of tablets (dual band and single band). When we connect the single band tablets to server on 2.4 GHz band, it works properly but the tablets on 5GHz can’t connect even though they are in same network segment. And when we connect server on 5 GHZ and dual band tablet on 5GHz the single band tablets in 2.4GhZ can’t connect too:

Dual Band Wireless Router(2.4 and 5GHz)> Dual band and Single Android Tablets, Wireless Card Computer with Mythware Server: 6.0 Android clients: 2.0.1.3037.

How can I solve this?

1. Mythware software requires connecting Teacher and Student device to the same wireless router (AP).

2. As far as I know, 2.4G Tablet can only connect to 2.4G wireless router, 5G Tablet can only connect to 5G wireless router.

3. When use our software in a wireless environment, you need to make sure the wifi is connected in advance. It seems that you are using the “Windows Teacher + Android Student” solution. You can try our latest version of that software if you want: www.planetteched.com

 


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